Privacy Policy

We respect the privacy of our users and have developed this Privacy Policy to demonstrate our commitment to protecting your privacy. These privacy policies (the "Privacy Policy") are intended to describe for you, as an individual who is a user of our services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our services or transacting business with us. By using our services, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information We Collect About You

In General. We may collect personal information that can identify you, such as your name and email address, and other information that does not identify you. When you provide personal information to us the information may be sent to servers located in The Netherlands and other countries around the world.

Information you provide. We may collect and store any personal information you enter or provide to us. This includes identifying information, such as your name, address, e-mail address, and telephone number; and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information.

Information about others. We may also collect and store personal information about other people that you provide to us. If you use GreetBot to send others (friends, relatives, colleagues, etc.) a product as a gift, information that may interest them or messages (such as invitations), we may store your personal information, and the personal information of each such recipient. Similarly, if you use our service to share and/or distribute content (including messages, comments or other user interaction), and such content contains personal information about others, such information may be stored in order to allow for such sharing and/or distribution.

Use of Cookies and Other Technologies to Collect Information

We use various technologies to collect information from your computer and about your activities using our services.

Information collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.

Cookies. When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.

Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer and to measure the overall effectiveness of our online marketing, content, programming or other activities.

How We Use the Information We Collect

In General. We may use information that we collect about you to:

  • Deliver the products and services that you have requested;
  • Manage your account and provide you with customer support;
  • Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
  • Communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, our business partners or other third parties;
  • Verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  • Enforce our terms and conditions;
  • Manage our business and
  • Perform functions as otherwise described to you at the time of collection.

Financial information. We may use financial information or payment method to process payment for any purchases or subscriptions, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

With Whom We Share Your Information

We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared.

We may share personal information with:

  1. Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our product’s functionality and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
  2. Business partners: To the extent any personal information is contained in any message, comment or other user interaction, such as when you make purchases, reservations or engage in promotions offered through our services, we may share personal information with the businesses with which we partner to offer you those products, services, and promotions. When you elect to engage in a particular merchant's offer or program, you authorize us to provide your email address and other information to that merchant.

Other Situations. We also may disclose your information:

  1. In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
  2. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
  3. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside of The Netherlands.

Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest.

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from our services, nor the information or content contained therein. Please remember that when you use a link to go from our services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.

How You Can Access Your Information

If you are using GreetBot you can always review and update your personal information by contacting us at: yello[at]greetbot[dot]io.

If you have an account with us, you also may choose to close your account at any time by contacting customer support. After you close your account, you will not be able to access any of your personal information. However, you can open a new account at any time. If you close your account, we may still retain certain information associated with your account for analytical purposes and record-keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our service or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

Your Choices About Collection and Use of Your Information

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of GreetBot because such information may be required in order for you to use our services, purchase additional products or services, ask a question or initiate other transactions.

When you start using GreetBot we may send you e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that, changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party (such as a credit card processing partner or an event provider) before you have changed your preferences or updated your information, you may have to change you preferences directly with that third party.

How We Protect Your Personal Information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized members of our team are permitted to access personal information, and they may do so only for permitted business functions.

In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

We want you to feel confident using GreetBot. However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot ensure or warrant the absolute security of any information you transmit or store in our service.

Using GreetBot From Outside of The Netherlands

This Privacy Policy is intended to cover collection of information via our services from residents of The Netherlands. If you are using our services from outside of The Netherlands, please be aware that your information may be transferred to, stored, and processed in The Netherlands where our servers are located and our central database is operated. The data protection and other laws of The Netherlands and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices please contact us by sending an email to yello[at]greetbot[dot]io.

Linked Information

Cookies

A cookie is a small text file that is stored on a user's computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time.

For example, when you sign in to our website, we may record your user or member ID and the name on your user or member account in the cookie file on your computer. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. In the case of sites and services that do not use a user or member ID, the cookie will contain a unique identifier. We may allow our authorized service providers to serve cookies from our website to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising.

You may delete or decline cookies by changing your browser settings. (Click "Help" in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our website may not function properly.

Web Beacons

Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user's computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.

Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website.