Plans & Pricing

Free to use for independent teams and communities. Advanced security and compliance features for the enterpise.

Plans & Pricing

Free to use for independent teams and communities. Advanced security and compliance features for the enterpise.

  • Free

    A friendly bot that helps you welcome new teammates to your Slack workspace.

  • Enterprise

    Priority support, custom data retention policy, separate infrastructure, advanced security.

Frequently asked questions

Q: How can I customize my welcome message?

Just write settings in the direct message to GreetBot to configure your direct welcome message and / or channel shoutouts.

  • Jasmine

    settings

  • GreetBot

    Sure. Here are few things I can do for you. You can type:

    Direct to configure your direct message
    Channel to configure channel shoutouts
    Request to suggest a new feature
    Disable to stop greeting new members altogether
    Nevermind to quit setttings

Q: Can GreetBot welcome new joiners via direct message?

Sure thing. During the initial setup GreetBot will ask whether you'd like to post shoutouts in one of the existing channels or greet new joiners with a direct message:

  • GreetBot

    Yello! This is Greetbot, let's help your team welcome new members, shall we?
    Say yes to continue or no if you prefer to do it later.

  • Jasmine

    yes

  • GreetBot

    Excellent! How would you like me to welcome new members? You can type:

    Direct — to send a direct message
    Channel — to post in a private or public channel

    Pro tip: direct messages are more suitable for larger communities (less noisy) 💆, whereas public shoutouts work decidedly better in smaller teams (more fun!) 🐣

If you already have GreetBot set to post channel shoutouts you can go to settings and type direct to start sending direct messages as well.

Q: Can GreetBot post to a different channel?

Yes! Just ask GreetBot for channel and then respond with switch. You will be able to select any other existing channel. Please note GreetBot currently cannot post to groups.

  • Jasmine

    channel

  • GreetBot

    Cool, cool. Here is what I can post to #general when someone joins:

    @channel hey everyone give a warm welcome to @new_user_name!
    Good to have you here 😊

    What would you like me to do? You can type:

    Change to write a different message
    Switch to use a different channel
    Greet to see a test greeting (only visible to you)
    Disable to stop channel shoutouts
    Nevermind to quit setttings

Q: Can I see a test greeting?

Totally! GreetBot can send you a test channel shoutout or a test direct welcome message you currently have set up.

It will be exactly the same greeting new joiners will get and it will be only visible to you.

  • Jasmine

    channel

  • GreetBot

    Cool, cool. Here is what I can post to #general when someone joins:

    @channel hey everyone give a warm welcome to @new_user_name!
    Good to have you here 😊

    What would you like me to do? You can type:

    Change to write a different message
    Switch to use a different channel
    Greet to see a test greeting (only visible to you)
    Disable to stop channel shoutouts
    Nevermind to quit setttings

Q: Can I ask GreetBot for help?

You can type help and GreetBot will respond with a summary of the current setup and list options available to you.

Q: Can I disable GreetBot?

Yes, you can disable shoutouts at any time. You just need to ask GreetBot for settings and use the keyword disable to turn everything off.

Q: Can I use both channel shoutouts and direct messages?

Yes you can! Channel shoutouts and your direct messages work side by side. You can configure both at any time, just write settings in the direct message to GreetBot.

Q: Who on my team can change GreetBot's shoutouts?

Only team members with admin privilages can access GreetBot's settings.

Did we miss anything?

If there is anything else that's not clear or you'd just like to give us your feedback please send us a message at yello@greetbot.io. You can also come chat with us directly in our Slack community greetbot.slack.com. We'd love to hear from you 😊